Collection and Use of Personal Information

Personal information is data that can be used to identify or contact a single person. You may be asked to provide your personal information anytime you are in contact with Dubai World Central Corporation (“Dubai South”) or Dubai South affiliated company. Dubai South and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our services or respond to any queries you may have.

Here are some examples of the types of personal information Dubai South may collect and how we may use it:

What personal information we collect

When you create a Dubai South account, acquire Dubai South products or services, contact us or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and credit card information. We may ask for a government issued ID in limited circumstances as required by law.

How we use your personal information

The personal information we collect allows us to keep you posted on Dubai South’s latest announcements, software updates, and upcoming events. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences.

We also use personal information to help us create, develop, operate, deliver, and improve our services, content and advertising, and for loss prevention and anti-fraud purposes.

We may use your personal information, including date of birth, to verify identity, assist with identification of users, and to determine appropriate services. For example, we may use date of birth to determine the age of Dubai South account holders.

From time to time, we may use your personal information to send important notices, such as communications about services and changes to our terms, conditions, and policies. Because this information is important to your interaction with Dubai South, you may not opt out of receiving these communications.

We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Dubai South’s services, and customer communications.

If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.

Protection of personal information

Your personal information is available only to the Dubai South employees and consultants or contractors who have a need to know it. It will not be available for public inspection without your consent. Access is given only to those qualified professionals who provide Dubai South services consistent with your interactions with the site.

Collection of IP address

Dubai South’s web server automatically collects your IP address when you visit the site (your IP address is your computer’s unique address that lets other computers attached to the Internet know where to send data, but does not identify you individually). Dubai South uses your IP address to compile statistics on site usage through third party service providers, such as Google, and help diagnose problems with the server, if needed.

Disclosure to Third Parties

At times Dubai South may make certain personal information available to strategic partners that work with Dubai South to provide services, or that help Dubai South market to customers. Personal information will only be shared by Dubai South to provide or improve our services and advertising; it will not be shared with third parties for their marketing purposes.

Third-Party Sites and Services

Dubai South sites, applications, and services may contain links to third-party websites, products, and services. Our services may also use or offer products or services from third parties  Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.

Access and correct your information

You can review and change your personal information by logging into site e-services. You may also request to update any personal information we hold about you by contacting us at info@dubaisouth.ae.